Why Cloud Backup is Non-Negotiable
Data loss is one of the most devastating events a business can experience. Hard drives fail, offices flood, ransomware encrypts files, and employees accidentally delete critical documents every single day. A comprehensive cloud backup strategy is the last line of defense standing between your business and catastrophic data loss.
Clouds Technologies provides a fully managed, set-and-forget cloud backup solution that protects your business automatically — no technical expertise required on your end. We handle the configuration, monitoring, testing, and restoration for you.
Our Cloud Backup Services
Automated Daily Sync
Real-time and scheduled data synchronization to secure off-site servers. Your backups run automatically in the background — no manual intervention ever required. We configure backup schedules based on your data change frequency, from hourly to daily snapshots.
End-to-End Encryption
Your data is encrypted using AES-256 before it ever leaves your device. It remains encrypted during transit via TLS 1.3 and at rest on our servers. Only you hold the decryption keys — not even our administrators can access your data without your authorization.
Disaster Recovery
Rapid restoration protocols that get your systems back online in minutes, not days. We maintain multiple geographically distributed backup copies with defined Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) so you know exactly how fast you'll recover.
Database Protection
Specialized backup solutions for MySQL, PostgreSQL, MongoDB, and Microsoft SQL Server databases, including point-in-time recovery so you can restore your database to any specific moment — not just the last backup.
Endpoint Backup
Protect every employee laptop, desktop, and workstation automatically. When a device is lost, stolen, or replaced, all data is instantly recoverable. Ideal for remote-working teams spread across Kenya.
Server Image Backup
Full bare-metal server image backups that allow you to restore your entire server to new hardware within hours of a failure. Perfect for on-premise servers that need cloud redundancy without migrating fully to the cloud.
How Our Backup Service Works
Getting started with Clouds Technologies cloud backup is simple and non-disruptive. Here is our structured onboarding process:
- Data Discovery & Assessment
We audit your current data environment — identifying what data exists, where it lives (servers, workstations, cloud apps), how frequently it changes, and what your compliance requirements are. - Backup Policy Design
We design a custom backup policy specifying which data gets backed up, at what frequency (real-time, hourly, daily, weekly), and with what retention period (how many backup versions to keep). - Agent Installation & Configuration
Our technicians install lightweight backup agents on your servers and endpoints. This takes minutes and requires no downtime. We configure encryption keys and verify connectivity to our secure backup infrastructure. - Initial Full Backup
We perform the first full backup of all your data. Depending on your data volume, this may take a few hours to a day. Subsequent backups are incremental (only changed data), so they're fast and use minimal bandwidth. - Monitoring & Verification
We monitor all backup jobs 24/7 and alert you to any failures. We also conduct scheduled test restorations to verify that your backups are valid and restorable — not just assumed to be working. - Restoration When You Need It
Whether it's a single deleted file or a complete server rebuild, our team is available to assist with rapid, verified data restoration. We target restoration within minutes for individual files and within hours for full system recovery.
Backup Plans
All plans include AES-256 encryption, 24/7 monitoring, and regular restoration testing. No data cap surprises — we price by protected endpoints and storage, transparently.
Starter
- Up to 3 devices
- 100 GB storage
- Daily backups
- 30-day retention
- Email alerts
- File restore support
Business
- Up to 15 devices
- 1 TB storage
- Hourly backups
- 90-day retention
- Database backups
- Priority support
Enterprise
- Unlimited devices
- Custom storage
- Real-time sync
- Custom retention
- Server image backup
- Dedicated DR plan
Frequently Asked Questions
Where is my data stored?
Your data is stored on encrypted servers located in geographically distributed data centers, including facilities in South Africa and Europe with redundant copies. This geographic distribution means your data is protected even if an entire data center experiences an outage.
How long does it take to restore my data after a disaster?
Individual file or folder restoration is typically completed within minutes. Full server or system restoration depends on data volume — our target Recovery Time Objective (RTO) for full system restores is under 4 hours for Business plan clients and under 1 hour for Enterprise clients. We test this regularly.
Will backups slow down my computer or internet connection?
No. Our backup agents are designed to run at low priority, only using idle CPU resources. After the initial full backup, subsequent incremental backups are very small and typically complete in minutes using minimal bandwidth. We also allow you to throttle backup bandwidth during business hours.
Can I recover a file I accidentally deleted months ago?
Yes — depending on your retention policy. If you are on the Business plan with 90-day retention, you can restore any version of a file from any point in the past 90 days. Enterprise clients can configure longer retention periods to extend this window to 1 year or more.
What happens to my backups if I stop the service?
You have a 30-day window after service termination during which you can export all your backup data. After this period, all data is permanently and securely deleted from our servers in compliance with data protection regulations. We never sell or share your data under any circumstances.
Do you back up cloud services like Google Drive or Microsoft 365?
Yes. Many businesses assume Google or Microsoft automatically back up their data — they do not. Their terms of service explicitly state that data protection is the customer's responsibility. We offer specialized backup for Google Workspace (Drive, Gmail, Contacts) and Microsoft 365 (OneDrive, SharePoint, Exchange) to protect your cloud data as well.
Protect Your Business Data Today
Don't leave your business data to chance. Contact our team and we'll design a backup strategy that gives you total peace of mind — so you can focus on growing your business, not worrying about data loss.
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