About Clouds Mall
Clouds Mall is the technology procurement arm of Clouds Technologies — bringing together premium, genuine, and warranted technology products in a single, trusted destination for Kenyan consumers and businesses. Whether you're a home user upgrading your network, a small business procuring laptops, or an enterprise seeking bulk software licensing, Clouds Mall is your one-stop source for authentic tech products at competitive prices.
Every product sold through Clouds Mall is sourced directly from authorized distributors or manufacturer-approved resellers. We do not deal in counterfeit, gray-market, or refurbished goods unless explicitly stated. Our team of expert engineers personally tests and verifies products before adding them to our catalog.
🛡️ Our Guarantee: All products come with a minimum 12-month warranty. If a product fails within the warranty period, we replace or repair it at no cost to you. Customer satisfaction is our top priority.
What We Offer
Our catalog is curated by engineers, for engineers — and for anyone who wants genuine, high-performance technology. Here are our main product and service categories:
Tech Hardware
High-performance laptops, desktops, monitors, and peripherals from top global brands. We also stock networking equipment including routers, switches, access points, and PoE equipment — all from authorized distributors.
Software Licenses
Genuine, activated software licenses for business and personal use. From Windows OS and Microsoft Office to developer tools, antivirus, and professional creative suites — all licenses are legitimate, verifiable, and transferable.
Cloud Service Subscriptions
Direct subscription access to premium cloud services including storage plans, hosting packages, VPN services, and SaaS tools — bundled by our team for maximum value and configured by our experts.
Featured Product Categories
WiFi Routers & Access Points
Ubiquiti UniFi, Mikrotik, TP-Link EAP, and Cisco Meraki. Enterprise and home grades available.
Network Switches & PoE
Managed and unmanaged gigabit switches with PoE for powering access points and IP cameras.
Microsoft 365 Licenses
Genuine Microsoft 365 Business and Personal subscriptions with full Microsoft support.
Antivirus & EDR
Kaspersky, Bitdefender, and ESET endpoint security licenses for individuals and businesses.
Business Laptops
Dell Latitude, HP ProBook, and Lenovo ThinkPad — priced for business and built to last.
Storage & Hosting Plans
Managed cloud storage, VPS hosting, and dedicated server packages from our infrastructure.
Why Buy from Clouds Mall?
The Kenyan tech market is unfortunately flooded with counterfeit hardware and invalid software licenses. Clouds Mall was created to be a trusted alternative — a place where both individuals and businesses can buy with confidence, knowing they're getting exactly what they paid for.
- 100% Authentic Products – Every product is sourced from authorized distributors with verifiable serial numbers and manufacturer warranties.
- Expert Guidance – Our engineers help you choose the right product for your use case — not just the most expensive one.
- Free Installation Service – Hardware purchased through Clouds Mall qualifies for discounted or free installation by our certified technicians.
- Flexible Payment – We accept M-Pesa, bank transfer, and can arrange installment payment for larger business orders.
- Bulk Order Discounts – Special pricing for schools, companies, and organizations purchasing 5 or more units of any product.
- After-Sales Support – Our team remains available after your purchase to assist with setup, configuration, and troubleshooting.
💳 Payment Methods: M-Pesa Till, M-Pesa Paybill, Bank Transfer (KCB, Equity, Co-op), and cash on delivery within Nairobi for orders above KES 5,000.
🚚 Delivery: Same-day delivery within Nairobi CBD and major estates. Next-day delivery for most upcountry locations via reputable courier services.
📦 Returns: 7-day return policy for defective items. Products must be in original packaging with all accessories included. Dead-on-arrival (DOA) products are replaced within 24 hours.
How to Order from Our Marketplace
You can shop directly on our live marketplace platform, or contact us for bulk orders, custom quotes, or products not listed online. Here's how it works:
- Step 1 — Visit the Store: Go directly to our online marketplace to browse the full product catalog and place your order.
- Step 2 — Get a Quote: Our team will confirm availability, current pricing, and delivery timelines, and send you a formal quotation within a few hours during business hours.
- Step 3 — Make Payment: Confirm your order by making payment via your preferred method. We provide payment details with your quotation.
- Step 4 — Receive Your Order: Your product is dispatched immediately upon payment confirmation. You receive a tracking reference and updates via WhatsApp until delivery.
- Step 5 — Installation (Optional): If you require installation or setup assistance, our technicians can visit your location or provide remote guidance at no extra charge for hardware purchased through Clouds Mall.
Frequently Asked Questions
Are the software licenses genuine?
Yes. All software licenses sold through Clouds Mall are obtained from Microsoft-authorized resellers and other official channels. They are verifiable, activatable, and eligible for official manufacturer support. We provide the product key or activation code along with purchase confirmation and a valid receipt.
Can you source a product not listed here?
Absolutely. If you need a specific product that isn't in our current catalog, contact us with the product name, model, and specifications. Our procurement team will source it from our trusted supplier network and provide you with a competitive quotation, typically within 1–2 business days.
Do you offer bulk discounts for businesses and schools?
Yes. We offer significant discounts for bulk orders of 5 or more units. Schools, hospitals, government agencies, and NGOs receive special pricing. Contact our team with your requirements and we'll prepare a customized proposal with itemized pricing and payment terms.
What if a product arrives damaged?
If your product arrives damaged or is dead on arrival, contact us within 24 hours of delivery with photos. We will arrange an immediate replacement at no additional cost to you. All shipments are carefully packaged to prevent transit damage, and we work exclusively with reliable courier partners.
Do you deliver outside Nairobi?
Yes. We deliver nationwide via reputable courier services including G4S, Fargo Courier, and Pickup Mtaani. Delivery to major towns like Mombasa, Kisumu, Nakuru, Eldoret, and Thika typically takes 1–2 business days. Remote areas may take up to 3–5 days. Shipping costs vary by location and order weight.
Ready to Order?
Contact our team today via WhatsApp or email to enquire about products, request a quote, or place an order. We're available Monday–Friday, 8:00 AM – 6:00 PM EAT.
Contact Us to Order